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How can we help you run your season?
Short, task-shaped guides written for people behind a counter. If a guide doesn’t answer it, a person will.
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18 articles, 7 topicsFleet: bike categories, tours & holiday packages
5Bookings & payments
5Campaigns (promotional discounts)
1Finance & reporting
2Your RideLoop subscription
2Guest-facing terms
2Developer API
1Popular articles1Managing your bike categoriesAdd bike categories, set pricing tiers, and track individual bikes.1 min2Security depositsHold a refundable deposit for damage or loss, separate from the booking payment.1 min3Cancellations & refundsOperator-initiated cancellation with an automatically computed refund.1 min4Choosing and switching your planUpgrades apply immediately; downgrades take effect at the end of your billing period.2 min
New to RideLoop?
Start with your fleet — bike categories, pricing tiers and per-bike tracking. Most operators are taking bookings the same afternoon.
Read the fleet guide →Still stuck?
A booking you can’t take or a payment that won’t clear is urgent on every plan, including the free one.
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