Rentals · Tours · Holidays

Your guests book in a conversation. Nobody has to answer the phone.

One system replaces the booking widget, the fleet spreadsheet, the payment-link tool and the shared inbox — storefront, bookings, fleet, staff and money. And every payment lands in your own Stripe account, never ours.

Live in minutes. The free plan takes real payments — no card, no setup fee.

Motacycles

Built inside a real bike business. RideLoop runs Motacycles' own rentals, tours and workshop every day — we're operator number one.

£0/mo
on the free plan — 15% per booking
26 free days
earned by setting up your first bookings
Your Stripe
we never hold your money

Conversational booking

A booking form asks questions. A conversation answers them.

Guests write the way they speak, in their own language. RideLoop checks real availability, proposes the right bike and sends a secure payment link — with no staff member involved.

Guest, on your site
A chat on your own storefront that answers, quotes and books — honestly labelled as an assistant, in your branding.
Guest, in their own language
The assistant replies in whatever language the guest writes in. No app to install, no account to create.
Staff, on the move
Check availability or raise a booking by message, away from the counter.

Miles · in the back office

Your morning update is waiting before you ask for it.

Open the portal and the day is already triaged: what needs you first, then everything else collapsed until it matters. Tap any tile to drill into the bookings behind it. Ask follow-ups in plain English — revenue, fleet, arrivals — and every answer cites the report it came from.

Read-only by design. Nothing changes until you confirm it, and every action lands in the audit log.

Guest self-service

Most guest contact is a routine question. Answer it before it's asked.

A confirmation email is not a guest experience. RideLoop gives every booking a portal the guest can actually use — reachable without creating an account.

Guest portal
View bookings, download documents, request a change. No account, no phone call.
Instant add-ons
Insurance or a helmet added to an existing booking, paid immediately, no staff involvement.
Verified reviews
Collected only from completed bookings, so ratings come from riders who actually rode.
Referrals built in
A completed booking earns a shareable link, and every referral it brings in lands in your account, ready to follow up.

Ride Guarantee

Book with confidence. Free rescheduling if the weather turns.

RideLoop checks the forecast ahead of every tour and holiday departure and offers the guest a free move to another date before they think to ask. The guest always makes the final call — and it costs the operator nothing to offer. A promise you can print on your own storefront.

Fleet

Not a stock count. Every frame you own, tracked on its own.

Barcode or QR at pickup and return turns handover from clipboard-and-memory into a few seconds of scanning. It is also what makes real utilisation reporting possible: which bikes earn their keep, and which do not.

Sell "this exact e-bike", not "an e-bike"

Switch a premium bike to unit mode and it gets its own page, gallery and spec sheet. A guest who books it is guaranteed that exact bike — never silently substituted.

Halfway down the page and still reading? The free plan is quicker than the rest of this page.

Tour operations

Built for how a departure actually runs, not how a booking form imagines it.

Shuttle-group logistics
Guides, vans and riders organised as one operational unit, with capacity and guide skill level checked automatically.
Minimum-viability alerts
If a departure will not hit its numbers, escalating warnings arrive well before the day, with a clear call to make: run, reschedule or cancel.
A narrow app for guides
Seasonal and freelance guides see only their own assignments, log expenses and share trip photos. They never see your wider bookings or finances.
Per-departure profit
What a specific tour actually made after staff costs and expenses, not gross booking revenue.

Holiday packages

A multi-day trip is a product in its own right, not a long rental.

Day-by-day itineraries
Guided riding days mixed with rest days, built as a real schedule.
Skill tiers on one trip
An Easy and an Advanced version of the same holiday, sharing most of the same days.
Real accommodation
Your own property priced by season or flat rate, or a curated list of places you trust nearby.
Accurate "what's included"
Generated live from what is actually in the booking, so it never drifts out of date.

Run the business

The back office, measured — not guessed.

Everything downstream of the booking: offers, promotions, reputation and the numbers — in the same account.

Quotes
A worked pipeline with optional stock holds. One quote can bundle a tour and a family rental with one total; accepting turns every line into a real booking.
Campaigns
Revenue attributed next to discount given, per campaign — a promotion becomes a decision, not a hope.
Checkout recovery
A guest who stalls at payment gets a reminder at the halfway mark with real time remaining. A fully expired checkout cancels itself — and the bike goes straight back on sale.
Reports
Payouts that match the bank, tax ready to remit, utilisation by frame, traffic by product. Every number links to the record behind it.
Pricing nudges
Weekly signals from your own demand — "Saturdays sell out by Wednesday" — you decide what changes. Never automatic.
AI on both sides of the counter
Guests get a storefront chat that checks availability and books — nothing else. You get Miles, our AI assistant, in the portal: a morning update on first open, drill-downs into any number, answers that cite their source.

Trust and safety

You are handing a stranger several thousand pounds of bike.

Identity verification at pickup

A document scan and selfie match, for operators who want it.

Liability waivers with an audit trail

Exactly what was signed, when, and by whom — permanently on record.

Deposits as a hold, not a charge

A security deposit authorises the card without taking the money — released in full after a clean return, or claimed exactly to the damage. Commission-free, always.

A full account audit log

Every meaningful change, and who made it.

White-label

Your guests book Motacycle Ltd - Tours, not RideLoop.

Your colours, your logo, your own subdomain, and no visible RideLoop branding anywhere on your storefront, on paid plans. A guest should never need to know what software runs behind it.

Nothing hidden

Every feature on a higher plan stays visible and clearly marked, with one click to unlock it. You can see what you would get before you pay for it.

Why RideLoop

Eight things that are actually true.

Nothing here describes something RideLoop doesn't actually do.

Your money, your account
Every payment settles to your own Stripe account. Commission comes out at the point of sale — we never hold your cash.
It knows what a bike is
Tracked bike-by-bike — barcode check-out and check-in, maintenance history, a calendar that can't double-book.
Tours aren't bolted on
Scheduled departures, minimum-headcount protection, guide and shuttle allocation, real itineraries.
Weather-proofed bookings
Ride Guarantee checks the real forecast and offers a free reschedule before the day goes wrong.
Miles, an assistant that acts
Checks real availability, proposes a real price, books when a human approves — and greets the operator each morning with the day already triaged.
Book from your storefront
A guest chats on your storefront and gets a real quote and a real payment link. No app, no account.
Free plan, real payments
Not a crippled demo — a genuine pay-as-you-go plan. Take real bookings before spending a penny on software.
Real operations software
Barcode scanning, five staff roles, multiple pickup locations, a full audit log, a documented API and webhooks, customisable guest emails.
Rental shops
"Your fleet, tracked bike-by-bike — barcode scan-out in seconds, real per-size availability, no more double-booked bikes."
Guided tours
"Never run a tour at a loss again — automatic minimum-headcount protection, shuttle and guide allocation, weather-proofed bookings."
Cycling holidays
"Build a real day-by-day itinerary once — accommodation, guided days, rest days — and let guests book the whole trip in one checkout."
Just starting out
"Start on the free plan, take real payments from day one, upgrade only when you're ready."

Still running the shop from four disconnected tools? See what each one costs you, side by side.

RideLoop vs the status quo →

Pricing

Commission that falls as you grow.

Start free and pay 15% of what you take — we only earn when you do. Every paid plan brings the rate down, to 2% on Enterprise, alongside a flat monthly fee you can predict.

26 days free

Setting up pays for itself — your first listing, Stripe connected, your first booking and seven more setup steps each earn free days, up to 26 in total.

Free

Prove it on your own fleet.

£0
15% commission
Start free
Starter

A single site finding its feet.

£59/mo
4% commission
Choose Starter
GrowthMost fleets

Busy season, real volume.

£169/mo
3% commission
Choose Growth
Enterprise

Multi-site groups and fleets at scale.

£499/mo
2% commission
Choose Enterprise

Leave any time

No contract, no exit fee. Your bookings and customer records export as CSV.

Import your fleet by CSV

Upload your current fleet list and it comes across, with the categories created for you.

No card to start

The free plan needs a Stripe connection to take payments — nothing else.

Change plans monthly

Move up for the season, back down for winter. Upgrades apply straight away; a downgrade starts when your billing period ends.

Commission is never charged on security deposits or tax, on any plan. Setting up earns up to 26 free days.

Be live before the next booking comes in.

Set up in minutes on the free plan, bring your fleet across, and move up a plan when the season justifies it.