Pricing
Commission that falls as you grow.
Start free and pay 15% of what you take — we only earn when you do. Every paid plan brings the rate down, to 2% on Enterprise, alongside a flat monthly fee you can predict. Every plan — including free — takes real online payments from day one.
26 days free
Setting up pays for itself — your first listing, Stripe connected, your first booking and seven more setup steps each earn free days, up to 26 in total. No plan yet? They bank and apply the moment you choose one. Already paying? They push your next charge back instead.
Prove it on your own fleet.
- Real online payments from day one
- Branded storefront + guest portal
- Per-bike fleet tracking
- Manual + enquiry bookings
- Waivers, terms & audit log
- AI Assistant available as a paid add-on
A single site finding its feet.
- Everything in Free
- Scan Station check-out/check-in
- Holiday packages & itineraries
- Reminders add-on available
- Email template customisation
- AI Assistant available as a paid add-on
Busy season, real volume.
- Everything in Starter
- More guided tours & holiday packages at once
- Quotes, campaigns & finance
- No visible RideLoop branding
- AI Assistant available as a paid add-on
Multi-site groups and fleets at scale.
- Everything in Growth
- Reminders included outright
- Developer API at full scale
- Unlimited locations
- AI Assistant available as a paid add-on
Your first paid plan starts with a free trial when you subscribe soon after signing up — and bonus days stretch it further. Commission is never charged on security deposits or tax, on any plan. Setting up earns up to 26 free days. Upgrades apply instantly with a prorated charge; downgrades wait until your billing period ends, so you never lose access mid-cycle.
Add-ons
Turn on what you need, when you need it.
AI Assistant
Miles in your portal, plus the chat on your storefront — checks availability and pricing, always disclosed as an assistant. The action-taking tier adds create, modify and cancel — every action confirmed by a human first. Every new account gets 10 free messages to try it.
Staff by text
Staff check or create bookings by texting RideLoop's number. Free to turn on — gated only by your AI tier.
WhatsApp/SMS reminders
Automated pickup and optional return reminders, WhatsApp first with SMS fallback, strictly transactional — never promotional. Around £9/month for 250 messages on Starter and Growth; included on Enterprise.
Nothing hidden
Every feature on a higher plan stays visible and clearly marked, with one click to unlock it. You can see what you would get before you pay for it — and you can start taking enquiry bookings before Stripe is even connected.
What you get
Every plan carries the whole platform.
The difference between plans is commission, branding and scale — not which parts of the product you are allowed to use.
| Included | Free | Starter | Growth | Enterprise |
|---|---|---|---|---|
| Branded storefront | ✓ | ✓ | ✓ | ✓ |
| Bookings engine and per-frame fleet | ✓ | ✓ | ✓ | ✓ |
| Guest portal, add-ons and referrals | ✓ | ✓ | ✓ | ✓ |
| Digital waivers and audit log | ✓ | ✓ | ✓ | ✓ |
| Conversational booking on your storefront | — | ✓ | ✓ | ✓ |
| Guided tours and shuttle groups | ✓ | ✓ | ✓ | ✓ |
| Multi-day holiday packages | ✓ | ✓ | ✓ | ✓ |
| Ride Guarantee weather rescheduling | ✓ | ✓ | ✓ | ✓ |
| ID verification at pickup | ✓ | ✓ | ✓ | ✓ |
| RideLoop branding removed | — | ✓ | ✓ | ✓ |
| Multi-site | — | — | — | ✓ |
Which plan actually wins
Run your own numbers, including the bookings over your plan’s limit.
A plan’s advertised commission is only half the real cost — some plans include a set volume of bookings a month before a different rate applies to the rest. This adds up both, for real.
Includes the plan’s own monthly price plus commission on every booking at that volume — not just commission alone. No plan here is over its included booking volume yet at this number — try a higher figure to see overflow pricing kick in.
Questions
The ones operators actually ask.
Why is there commission on the free plan at all?
It is how the free plan pays for itself. Paid plans pair a monthly fee with a much lower commission — 3.5%, 3% and 2% as you move up — so the more you grow, the less you pay per booking.
What happens to features I am not paying for?
They stay visible in your account, clearly marked, with one click to unlock. Nothing is hidden behind a sales call.
Do I have to commit to a year?
No. Start on the free plan with no card, and move up or down as the season changes.
Is my storefront branded as RideLoop?
Not on a paid plan. Your colours, your logo, your own subdomain, and no visible RideLoop branding anywhere on it.
Start on the free plan today.
No card, no setup fee. Move to a lower-commission plan when it suits you.