Guests
Your guests answer their own questions.
A confirmation email is not a guest experience. Every booking gets a portal the guest can actually use — reachable without creating an account.
Your booking — Highland Cycle ToursSat 15 Aug · ref HCT-4471
Request a change
Share & earn
Self-service
Most guest contact is a routine question.
Every one of these is a call that does not come in.
Guest portal
View bookings, download documents, request a change. No account, no phone call.
Instant add-ons
Insurance or a helmet added to an existing booking, paid immediately, no staff involvement.
Verified reviews
Collected only from completed bookings, so ratings come from riders who actually rode.
Referrals built in
A completed booking earns a shareable link, and every referral it brings in lands in your account, ready to follow up.
Trip timeline
“Is everything sorted for Saturday?” answered before they ask.
Every booking shows the guest where their trip stands: waiver, ID check, guide, weather, pickup. Each step reflects what has actually happened on the booking, never a progress bar that moves on a timer.
- No account or password. A reference and email, or the link in their confirmation.
- Paying, cancelling or changing details needs a short emailed code first.
- Afterwards: trip photos, a VAT-aware receipt and a calendar invite in one place.
Coast tour · Sat 15 Aug
ref HCT-4471 · 2 riders
Your storefront
It looks like your shop, not our booking widget.
Guests land on a site in your brand from day one, with every bike, tour and holiday bookable from its own page.
Three colours, done properly
Pick three brand colours and RideLoop derives the hover and tint shades for you, so the whole site looks considered, not just the buttons.
Four type personalities
Default, Modern, Adventure or Elegant. Show or hide each section, rewrite its headline, and preview the draft before anything goes live.
Your address, found on Google
yourshop.rideloop.co.uk or rideloop.co.uk/yourshop, with search metadata and sitemap handled. On paid plans, RideLoop’s branding disappears entirely.
Give every booking a portal.
Fewer calls, fewer counter queues, and a guest experience that does not end at the confirmation email.