RideLoop

E-bike rental

Hand over your most valuable bikes with confidence.

An e-bike is worth several standard hire bikes. RideLoop confirms who is riding it, holds a deposit, and makes sure it comes back on time, without adding a single step at the counter.

Identity confirmed

document and selfie, while booking

Deposit, not a guess

held against the booking

Back on time

return reminders by SMS

A guest's ID verification result on the storefront.

Choosing the bike

The right bike, before the guest gets to you.

Guests describe the ride in their own words. Miles, the assistant on your storefront, checks what is free on the day, proposes the right bike and the tour to go with it, and builds one booking ready to pay.

  • Answers from your live calendar, not a guess
  • Labelled as AI, with a person one tap away
  • Every price shown before anyone pays
The RideLoop storefront assistant finding a tour and an e-bike for a guest.

Trust, built into checkout

Four checks between a booking and a handover.

Each one happens during checkout and shows on the booking, so staff can see at a glance that a guest is ready to ride.

  1. 1

    Identity

    Stripe Identity matches a photo document to a selfie. The result sits on the booking.

  2. 2

    Waiver

    Signed on the guest’s phone, during checkout or later from their portal.

  3. 3

    Deposit

    Taken with the booking. Commission is never charged on deposits.

  4. 4

    Ticket

    A confirmation with meeting point, checklist and barcode ticket for the counter.

A guest's customer portal, with balance, waiver and insurance options.

After booking

Insurance added from the sofa.

Guests open their booking from a magic link to pay a balance, sign a waiver or add cover. No account, no phone call, and the money arrives with you.

Coming back

Reminders out, problems in.

Pickup and return reminders go to guests by SMS, so e-bikes come back when the next rider is waiting. Anything that needs a decision, like an expired deposit hold, is pinned to the top of the staff notification bell.

The RideLoop staff notification bell.

Per-frame numbers

Know what each e-bike earns.

Revenue per bike

See which e-bikes pay for themselves and which spend the season on the rack.

Service due

Bikes due for service are held back before they go out.

Per-size availability

Each size shows whether it is free for the chosen dates.

Your own Stripe

Every payment and deposit lands in your account at checkout.

Questions

Frequently asked

Anything else, ask us in a 20-minute walkthrough.

How does the ID check work?

Guests verify with Stripe Identity while booking. It matches a photo document to a selfie and the result shows on the booking.

Is commission charged on e-bike deposits?

No. Commission is never charged on deposits or tax, on any plan.

Can the assistant help guests pick a size?

Yes. Miles asks for rider heights, checks live availability and proposes the right bikes.

How do guests get return reminders?

By SMS. Reminders are transactional only.

Can guests add insurance after booking?

Yes, from their customer portal, paid immediately.

Put your e-bikes online this week.

ID, deposit and the right size for every rider, before anyone reaches your door.

Book a walkthrough

No card, no setup fee.