All features
Booking software for bike rental, guided tours and cycling holidays.
Everything RideLoop does, in one list. Only what is live today. If it isn’t here, it isn’t shipped.
51 features
live today, nothing on a roadmap
10 areas
from storefront to platform
One calendar
storefront, counter and portal
Your Stripe
payments land with you at checkout
Built for
Bike rental shops
Per-size availability, deposits, waivers, ID checks and a fleet tracked frame by frame.
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Built for
Guided tour operators
Departures with live spaces, minimum numbers, guides, vans and party bookings.
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Built for
Cycling holiday companies
Packages from tours and stays, rate plans, deposits and balances before departure.
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Storefront
A booking site for rentals, tours and holidays
Your storefront is a full booking site on your own subdomain, in your colours. Guests pick their dates first and only see bikes, tours and trips that are free, down to the individual frame size.
7 features
Explore the storefront →Branded storefront
Rentals, tours and holidays on one site, on your own subdomain.
Dates-first homepage
Guests choose dates, then browse what is available.
Catalogue filters
Filter by category, size and price with live counts.
Per-size availability
Each size shows if it is free for the chosen dates.
Extras and add-ons
Grouped, priced and added to the booking.
Themes
Accent colour, corner radius, type pairing and imagery.
Remove RideLoop branding
On every paid plan.
Bookings and payments
Checkout, deposits, waivers and ID in one flow
Checkout collects everything you need before the guest arrives at the counter: rider details, a signed waiver, an ID check and the payment or deposit. Money goes straight to your own Stripe account.
9 features
Bookings in detail →Three-step checkout
Details, waiver and ID, then payment.
Deposits and balances
Pay in full or a deposit. Balances paid from the portal.
Your own Stripe account
Payments land in your Stripe at checkout. We never hold money.
Digital waivers
Signed during checkout or later from the customer portal.
Stripe Identity ID checks
Guests verify while booking. Result shown on the booking.
Booking confirmation
Day summary, checklist, meeting point, contact and barcode ticket.
Needs-attention list
Bookings with an outstanding decision, ranked, one action each.
Change requests
Date and bike changes handled from the booking.
No commission on deposits or tax
On any plan.
Fleet
Bike-level fleet management
Every frame is tracked on its own, not as a quantity. Status, size, location, service history and earnings sit on the bike, so the bike that goes out is the bike that was booked, and it has been serviced.
6 features
Fleet in the operator portal →Bike-level inventory
Every frame is its own row with status, size and location.
Service history
Repairs and services logged against the frame.
Service due
See which bikes are due before they go out.
Revenue per bike
Know which frames earn.
Printable labels
Print labels for frames in bulk.
Bulk actions
Move, service or retire many bikes at once.
Guided tours
Tour departures, guides and minimum numbers
Run scheduled departures with real spaces shown to guests. See which runs are under minimum and when you need to decide, assign guides and vans, and give each guide their own view of the group.
5 features
Tours in detail →Departures by month
Real spaces left shown to guests.
Headcount against minimum
See which runs are at risk and the decision deadline.
Guides, vans and drivers
Assigned per departure.
Guide portal
Each guide sees groups, riders, meeting point and missing waivers.
Party booking
One booking for the whole group, priced live.
Holiday packages
Multi-day cycling holidays from what you already run
Combine tours, stays and bikes into a bookable trip with start dates, accommodation and rate plans. Guests pay a deposit now and the balance before departure.
4 features
Holidays in detail →Packages from tours and stays
Combine what you already run into a bookable trip.
Variants and rate plans
Start date, guests, accommodation and a bike each.
Storefront order
Drag packages into the order guests see them.
Deposit and balance
Deposit now, balance before departure.
Quotes
Group and trade quotes that hold stock
Groups, schools, corporate days and trade enquiries go through a quote pipeline. Stock is held while the quote is open and you are warned before it expires or a tour runs short of seats.
3 features
Quote pipeline
Drafts, sent and held stock on one board.
Expiry flags
Quotes about to expire are flagged.
Seat checks
Tours running short of seats are flagged against open quotes.
Guests
A customer portal and reminders guests actually read
Each guest gets a magic link to their bookings, where they can pay a balance, add extras, sign a waiver or ask to change dates. Reminders go by SMS so they turn up on time.
6 features
Guests in detail →Customer portal
A magic link opens every booking. No account, no password.
Pay balances online
Guests settle what is due from their own portal.
Instant add-ons
Insurance or a helmet added to an existing booking, paid immediately.
Self-serve waivers
Signed from the portal if not completed at checkout.
Change requests
Guests ask to change dates within your rules.
SMS reminders
Pickup and return reminders go out on time.
Team
Roles, permissions and an audit log
Give the counter, mechanics and managers the access they need and nothing more. Every action is recorded against the person who did it.
3 features
Team and roles →Roles
Owner, manager, counter and mechanic.
Audit log
Every action with who did it.
Settings with search
Six groups and a list of what is still incomplete.
Add-ons
Miles AI assistant, ID checks and reminders
Turn on what you need, when you need it. Usage-based add-ons draw from one prepaid credit balance.
3 features
Meet Miles →Miles AI assistant
Storefront chat that checks availability and books. Portal assistant that briefs, answers with sources and drafts. £49 a month plus credit.
ID verification credit
Stripe Identity checks drawn from a prepaid balance.
Reminder credit
Around £9 a month for 250 messages on Starter and Growth. Included on Enterprise.
Platform
Your data, your payouts, no lock-in
RideLoop runs on your own Stripe account, exports everything in full and connects to your own site through an API. Migration is free and plans change month to month.
5 features
See pricing →Stripe Connect
Your account, your payouts.
Exports
Bookings, guests and fleet export in full. Leave any time.
API and webhooks
For your own site or tools.
Free migration
Send your fleet list and bookings spreadsheet, we bring them across.
Change plans monthly
Up for the season, down for winter.
Questions
Frequently asked
Anything else, ask us in a 20-minute walkthrough.
What is RideLoop?
RideLoop is booking software for bike rental shops, guided tour operators and cycling holiday companies. It gives you a branded storefront for guests and an operator portal for your team, on one calendar.
Can guests book a specific bike size?
Yes. Availability is tracked per frame, so each size shows whether it is free for the chosen dates before the guest adds it.
Where does the money go?
Straight to your own Stripe account at checkout. RideLoop never holds your money, and commission is never charged on deposits or tax.
Can I take deposits and collect the balance later?
Yes. Guests pay in full or a deposit, and pay the balance from their customer portal. Holiday packages take a deposit now and the balance before departure.
Do guests sign waivers and verify ID online?
Yes. Waivers are signed during checkout or later from the customer portal, and Stripe Identity checks run while booking with the result shown on the booking.
Can I bring my existing bookings across?
Yes, migration is free. Send your fleet list and bookings spreadsheet and we bring them across.
Can I leave?
Yes. Bookings, guests and fleet export in full, and plans change month to month.
Missing something?
Tell us what your shop needs. We run one too, so we will know what you mean.
No card, no setup fee.